Last updated: [7/5/2025]

This Privacy Policy outlines how I collect, use, store, and protect any data you provide when working with me or using my services. I understand the importance of handling personal information with care, and I’m committed to being transparent about how your data is managed in line with current data protection laws, including the UK GDPR.

Please take a moment to read through this policy so you know exactly what to expect. By using our services, you consent to the practices described below.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you sign up for our services, we may collect your name, email address, phone number, billing details, and any other personal details you provide.

• Service Usage Data: We collect information about how you use our services, such as hours worked, emails exchanged, and feedback provided.

• Communication Data: This includes emails, forms, or any messages you send us to communicate regarding your services.

2. How We Use Your Data

We use your personal data for the following purposes:

• To provide services: We use your data to perform the services you have requested (e.g., scheduling, task management, email coordination).

• To communicate with you: We use your contact details to update you on the progress of your tasks, send invoices, and answer any queries you have.

• To improve our services: We may analyze your usage patterns to enhance and tailor our services.

• To comply with legal obligations: We use your data to comply with UK laws, including tax laws and data protection regulations.

3. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers (such as payment processors or IT service providers) who assist in the operation of our services. We ensure that these third parties comply with appropriate data protection laws and confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, and loss. All personal data is stored securely and will only be accessed by authorized personnel.

5. Your Rights

Under data protection laws, you have the right to:

• Request access to the personal data we hold about you

• Request corrections or deletions of your personal data

• Request the restriction or transfer of your data in certain circumstances

• Withdraw consent for us to process your data at any time

To exercise any of these rights, please contact us at ndminva@gmail.com.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (such as for tax or legal obligations).

7. Cookies Policy

For more details on the use of cookies, please refer to the Cookies Policy section.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.